Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How do we book a shoot or begin our design project?
Get in touch! We’ll discuss your needs and decide on the correct package. It’s important that I know of any project timelines and requirements before booking you in.
What usage rights do we have for the images?
As the photographer I retain copyright, this means you cannot edit the images once delivered, apart from cropping. I will release the images to you for full commercial and personal print and use. However, I do appreciate a credit on social media if possible!
Can we shoot at your studio?
I do not currently have a studio space. I normally work at my clients business locations or bring products to my office to shoot at home. If you have a spare boardroom or good sized office at your place of business I have a fully portable setup I can use – this also saves you money on hiring a space! If a studio or lifestyle space is required I can assist with sourcing a location, however this cost lies with the client.
We know you do lifestyle…but do you do white backgrounds??
My predominate and preferred style is more natural and lifestyle. If you require headshots on a plain background this can, of course, be included.
Do I need to pay a deposit?
Yes, to secure your spot in my diary and to begin preparation I required a 25% booking fee. Unless otherwise discussed your balance payment is due on the shoot date.
Do you have backgrounds and props?
I do have a range of backgrounds, props and bits n pieces, all of this will be discussed during your consultation and planning meetings/correspondence. We’ll plan any items needed, if you require a specific background or a brand-coloured background I can source these at cost.
How will we receive our content?
I deliver my images via an online gallery system called Pic-Time (for photos), I’m also able to deliver via WeTransfer (for video) if needed. Timeline of delivery will be discussed during our consultation. If you have a specific deadline or campaign that the images are required for please let me know during this time so I can make sure I’m able to accommodate. 48 hour expediated editing for photography is available for an extra fee. 1 week for Video.
Will you Photoshop my images?
No, I do not face tune or heavily Photoshop your physical appearance. I will remove temporary blemishes and marks. Product photography will be cleaned up and edited as necessary.
What should I wear?
Don’t panic, we’ll go over this during the planning and mood boarding stage! Top tip: Whatever you’re most comfortable in whilst doing your job!
Can we have the unedited RAW files?
No. All pricing include editing, and supply for high resolution JPEGS only.
What gear do you use?
I’m a Nikon girl. I shoot with a full frame set up and a variety of lenses, on and off-camera flash lighting, modifiers, backdrops, including back up equipment.
I have Professional Indemnity and Public Liability Insurance up to £10,000,000.
Still have a question?
If you have any other queries, feel free to reach out, I’m here to help!
Let’s grab a coffee and talk about your business!
Get in touch today to start your brand storytelling journey.